Introduction
This article will give you an overview of the different messaging components you can edit to tailor any communications All In One Gifting shows to both customers and recipients. Messaging is divided into different categories based on the type of communication.
During the walkthrough, you would have set the basics such as the name of the store and recipient introduction. The messaging module allows you to edit content further in the process. No options are required to be changed but provides you the flexibility to make the gifting experience truly yours.
Overview
Below is a table that summarises the different components of messaging. Further, the article explains the components in more detail per section.
Type | Name | When |
Gift Received | Sent to the recipient upon checkout. | |
Gift Redeemed | Sent to the customer once the recipient has redeemed their gift. | |
Page | Thank You | What the recipient sees once they have accepted the gift. |
Components
Store Name
Your store name is the most common string of text that appears throughout any messaging. You'll find this in almost every component of messaging. To begin with, we'll autocomplete the name with your store name defined in your store settings. This can be edited to any name you want, particularly if you have multiple stores.
A full list of where your store name appears:
Received email
Redeemed email
Thank you page
Emails
These are typically sent out to the recipient and customer when the status of a gift changes, ranging from the initial invite to confirmation the gift will be delivered. For each option, you can modify both the subject line and the content of the email.
The options currently available are:
Gift Received
Gift Redeemed
The elements that can be edited are:
Subject line - Title of the email shown first across the majority of email readers.
Content - Block of text in the email. Location may vary depending on the type of email.